Skip to main content
Pre Login - pb.isMember = N and pre login pb.isSecondaryLogin = N
https://online.citi.com /US https://online.citi.com/US kPA_z239T6ga2cU9yBj1IJ_/ag/sign-off N x https://online.citi.com/US/JRS/globalsearch/SearchAutoCompleteJsonP.do

Por favor, tenga en cuenta que las comunicaciones verbales y escritas de Citi podrían estar únicamente en inglés, ya que, tal vez, no podamos proporcionar comunicaciones relacionadas con los servicios en todos los idiomas. Estas comunicaciones podrían incluir, entre otras, contratos, divulgaciones y estados de cuenta, cambios en los términos o en los cargos, así como cualquier documento de mantenimiento de su cuenta.

Please be advised that verbal and written communications from Citi may be in English as we may not be able to provide servicing related communications in all languages. These communications may include, but are not limited to, account agreements, statements and disclosures, change in terms or fees; or any servicing of your account. If you need assistance in a language other than English, please contact us as we have language services that may be of assistance to you.

Continuar

Dispute Transactions

Streamline the process of disputing a transaction on your account with the Citi Mobile® App. We'll initiate the investigation and keep you updated on its progress, until it's resolved.

File a dispute with a tap

Easily open a dispute for a charge on your account online.

Status updates

We'll send notification and alerts, so you know exactly what's going on.

We're here to help

Our FAQs are here to help guide you through the dispute process.

Notice a problem with a transaction?

You can always visit the Disputes Center to initiate an investigation for a transaction on your account. We'll reach out to the merchant and keep you updated along the way.

Track your dispute's progress

After the dispute process has begun, we will send notifications and alerts your way to keep you updated. You'll be aware of each status update until your dispute is resolved.