What You Get
This service conveniently delivers foreign currency to you at your home, office or nearest Citibank branchFootnote 1 . Just call 1-800-756-7050 (TTY: 800-788-0002).
You also have:
- Worldwide access to your money at thousands of ATMs in over 40 countries, including the
Members of the European Union
The following 27 countries are members of the European Union (EU):
- Czech Republic
- United Kingdom
- The convenience of an international toll-free number—1-210-677-0065—providing access to your accounts and our services 24/7, from any time zone
- A 24-hour currency Exchange Rate Hotline you can call anytime: 1-800-756-7050, press option #1
How It Works
- Just call 1-800-756-7050 by 3 p.m. ET (or 4 p.m. ET for California, Nevada, Illinois and Texas orders) and you'll get next business day deliveryFootnote 2 of more than
50 foreign currencies
Available Foreign Currencies
Citibank's World Wallet® foreign exchange service offers you the convenience of ordering more than 50 foreign currencies, including:
Available Foreign Currencies Country Currency Australia Australian Dollar Austria Euro Belgium Euro Canada Canadian Dollar Cyprus Euro Denmark Danish Kroner England Sterling Pound Finland Euro France Euro Germany Euro Greece Euro Hong Kong Hong Kong Dollar Ireland Euro Israel New Sheqel* Italy Euro Japan Japanese Yen Luxembourg Euro Malta Euro Mexico Mexican Peso Netherlands Euro New Zealand New Zealand Dollar Northern Ireland North Ireland pound* Norway Norwegian Kroner Portugal Euro Scotland Scotland Pound* Singapore Singapore Dollar Slovenia Euro Spain Euro Sweden Swedish Kroner Switzerland Swiss Franc
*Contact 1-800-756-7050 for currency availability.. Your order will be debited from your Citibank checking, savings or money market account—unfortunately no cash orders are accepted.
- Returning with unused foreign banknotes? Simply exchange them for US. dollars at a competitive rate at any Citibank branch ($5; free if you exchange over $1,000).
What it Costs:
- No service fees for clients with the Citigold® Account Package
- $5 service fee applies for clients with other account packages for transactions under $1,000 USD
- Delivery is free to a Citibank branch
- Delivery to your home or office is an additional $5 (waived for Citigold clients)
- Currency conversions are done at competitive currency exchange rates
Still Have Questions?
- World Wallet® orders: 1-800-756-7050, option #2
- 24-hour Exchange Rate Hotline: 1-800-756-7050, option #1
- Toll-free International Line: 1-210-677-0065
- Text Telephone (TTY): 1-800-788-0002