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Use primary cardmember’s Citi Online User ID and password.

Use primary cardmember’s SearsCard.com User ID and password.

Use your ThankYou.com User ID when you don’t have a Citi® Online or SearsCard.com account.

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Share Your Screen With A Phone Representative

During your call, you may be asked to share your screen for a faster, more efficient experience. If you agree, the phone representative you're speaking with will give you a Service Code to enter below.

If you need assistance from a Citi representative, contact us via chat or phone