{"content":{"cbol_helpcenter_livechat":{"copy$$NativeUi":{"end_conv_body":"Are you sure you want to end the conversation?","tokenizer_domain":"https://tokenizer.chat.online.citi.com","share_your_screen_cancel_btn":"Cancel","GROUP_TYPE":"Container","cobrowse_ended_by_agent":"CoBrowse session has ended.","back_label":"Back","end_conv_header":"Just Checking","waitingMessagePhrases":"[\n \"A representative is on the way\",\n \"A representative will be with you\",\n \"You are now connected\"\n ]","survey_modal_header":"How'd we do?","at_ended_conversation":"at","bot_feedback":{"feedback_content":"We welcome your ideas and comments about how Chat with Citi functions*.","feedback_options_label":"Please select an option:","representative_feedback_option":"Representative feedback","footer":"*Feedback will be reviewed for opportunities to improve the Chat with Citi experience. This isn't a formal complaint channel. 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Please contact your agent for assistance.","bot_feedback_button":"Submit","secureform_expiration":"The Secure Form has been expired. Please contact your agent for assistance.","agent_ended_conversation":"The Citi representative ended the conversation","bot_feedback_dislike_message":"Thanks for sharing your feedback!","CONTENT_ID":"NativeUi","fill_in_form":"Fill in form","bot_feedback_thumbsDown":"Thumbs Down","share_your_screen_service_code_label":"Service Code","cobrowse_ended_by_client":"You have ended CoBrowse session.","qualtrics_prod_url":"https://citifeedback.qualtrics.com/jfe/form/SV_0k3mwimEuGDjNuS","share_your_screen_body":"During the call, you may be asked to share your screen for a faster, more efficient experience. If you agree, the phone representative you are speaking with will give you a Service code to enter below.","retry_message_label":"Looks like your message wasn’t delivered. Want to resend?","errorPanel":{"primaryBtn":"Search","body":"Looks like there’s a temporary technical issue. 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