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Citibank charges a non-refundable mortgage application fee. A mortgage representative will call you to discuss your application and will also send you certain disclosures required under Federal and applicable state law. Only after you indicate you want to continue with your application, your mortgage representative will request your credit card details in order to collect this fee.

Share Your Screen With A Phone Representative

During your call, you may be asked to share your screen for a faster, more efficient experience. If you agree, the phone representative you're speaking with will give you a Service Code to enter below.

If you need assistance from a Citi representative, contact us via chat or phone