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Welcome to the Privacy Hub
This is a centralized portal to learn about privacy at Citi and for California residents or their Authorized Agent to submit requests in connection with the California Privacy Rights Act.
Please note, you must be a California Resident to submit a request.
Note that certain companies place tracking technologies, like cookies, on our sites. This allows those companies to receive information about your activity on our sites that is associated with your browser or device. Please see our Privacy Notice for more information about tracking on our sites. We and these companies may use that data to customize content for you and to serve you more relevant ads on our sites or other sites. If you would like to opt out of cookie-based tracking for advertising purposes, you will need to separately adjust your browser settings and set your preferences as described in our Cookies and Interest-Based Advertising section of our Privacy Notice at: https://online.citi.com/US/JRS/portal/template.do?ID=Privacy.
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How it works
1
Submitting your request
Just select the type of request you’d like to submit, and we’ll start the process. You will need to provide us with certain information so we can verify your identity.
2
Gathering your information
We’ll have to verify your identity and then gather the information needed to respond to your request.
3
Responding to your request
You’ll be able to access our response to your request here, on the Privacy Hub.
You must be a California resident or their Authorized Agent to start a request.
For returning visitors, check the status of your California Privacy Rights Act request.
How we collect, use, share, and protect your information.
Your trust and confidence in how we collect, use, and share information about you is a priority. This U.S. Privacy Notice for Consumers applies to our U.S. websites, our U.S. mobile applications, e-mail, our branded U.S. social media sites or pages, and other U.S. online, mobile or retail services that link to or from or expressly reference this Notice as well as any interactions you may have with our digital advertising campaigns. View the U.S. Online Privacy Notice for Consumers for more information.
Here’s what’s detailed in U.S. Online Privacy Notice for Consumers:
  • Information We Collect Through the Sites
  • Use of Information
  • Sharing of Personal Information
  • Managing Your Personal Information
  • Other Information We Collect
  • Aggregation Services
  • Online Advertising
  • Do Not Track
  • Security of Personal Information
  • Other Important Information
 Full Privacy Notice