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Welcome

to a world of benefits with International Personal Bank U.S.

As a new account holder, you have access to a wealth of benefits and dedicated service focused on the needs of international clients. To make managing your finances a seamless and convenient experience, we encourage you to get acquainted with – and take advantage of – all the great tools and services available to you.

Let's get started.

Step 1

Fund your account today

Using the account number on your Account Confirmation Letter, fund your account today to start taking advantage of all the services you're eligible for. You can fund your account in one of three convenient ways:

  • Transfer Funds

    Learn More
  • Set Up a Direct Deposit

    Learn More
  • Deposit a Check

    Learn More

If you have questions on how to fund your banking account, contact your financial professional or CitiPhone® Banking.

Step 2

Manage your account on citi.com

Sign up for Citi Online here and enroll in paperless delivery so you have real–time access to your account and documents wherever you are.5

For step–by–step instructions on how to sign up, click here.

Step 3

Activate purchasing power with global reach

If you requested a Citibank® Debit Card, activate your card using the method most convenient to you:

  • Online

    Visit citi.com/activate and complete the information required.

  • Phone

    Call the number on the activation sticker on your card.

  • In Person

    Visit any ATM in the United States and enter your PIN.

Once your card is activated, you'll be able to access your money worldwide.9

Step 4

Enjoy benefits that go beyond banking to meet your financial goals

There is so much more that comes with being an account holder. Now that you're all set up, enjoy access to exclusive benefits and privileges that can help keep you informed, maintain your financial heath and grow your wealth.

Should you have any questions about products and services you may be eligible for, or are interested in opening an additional account, contact your financial professional.

Questions?

Contact your financial professional, or you can also contact us via Citi Online, by phone or by mail. Visit our Contact Us page for more detailed information.

Contact Us

For full terms and conditions and further information, please view the Client Manual - Consumer Accounts and the Marketplace Addendum for International Personal Bank U.S.:

  • For Citigold® Private Client International, Citigold® International and Citi International Personal Account Packages, click here.
  • For Citi Global Executive Preferred and Citi Global Executive Account Packages, click here.
  1. Limits apply to the number of certain types of transactions. You must be registered on Citi Online to transfer online.
  2. Through Automated Clearinghouse.
  3. Compatible with select mobile devices. Only available for download on U.S. Apple and U.S. Google App Stores. Not all services are available through Citi Mobile®. Deposit limits and other restrictions apply and are subject to change. For more information on deposit limits, read and review the terms and conditions for the Mobile Check Deposit Service in the App. Regular account charges apply. Citibank does not charge you a fee for using the Citi Mobile app or the Mobile Check Deposit service. However, charges from your wireless carrier may apply. Citibank is not responsible for products and services offered by other companies. The Mobile Check Deposit service is for personal checking accounts only and is subject to eligibility. Citi Mobile for banking is a service available to banking customers of Citibank, N.A. with an activated Citibank Debit Card, a compatible wireless web–enabled cell phone or other type of mobile device ("Eligible Mobile Device") and a Citi Online User ID and Password.
  4. If the courier requires a telephone number when mailing your check deposit, you may use 1-888-248-4226.
  5. Citi Online is available in English and Spanish only.
  6. To send payment requests or split payment requests to a U.S. mobile phone number, the mobile phone number must be enrolled with Zelle. Zelle is available to Citi customers with an eligible consumer checking account and a valid email address and/or valid U.S. mobile number; other restrictions apply. Service is subject to terms and conditions, including transfer limits and other restrictions. Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.
  7. Citibank does not charge you a fee for using the Citi Alerting Service. However, your wireless carrier may charge you for receiving the text messages you receive from us related to this service. Only available with U.S. domestic phones or email addresses.
  8. For more information about online and mobile fraud protection, visit Citi's Fraud Protection page. For more information about error resolution for unauthorized electronic funds transfers in your Citibank deposit accounts, refer to the "Electronic Banking" section of the Client Manual – Consumer Accounts.
  9. Get cash, make deposits, get information, and transfer balances between eligible linked Citibank accounts with no ATM usage fee when you use your Citibank ATM or Debit Card at ATMs in Citibank branches and Citibank-branded ATMs at other locations. Not all ATMs are owned or operated by Citibank and not all functions are available at all ATMs.
  10. Where contactless feature for Mastercard is accepted.
  11. MasterCard® is a registered trademark of Mastercard International Incorporated. Maestro® is a registered trademark of Mastercard International Incorporated and affiliates. Cirrus® is a registered trademark of Cirrus System, LLC, formerly known as Cirrus System, Inc.
  12. Terms, conditions and fees for accounts, products, programs, and services are subject to change. For full terms and conditions and further information, please view the Client Manual – Consumer Accounts and the Marketplace Addendum for International Personal Bank U.S.: For Citigold® Private Client International, Citigold® International and Citi International Personal Account Packages, click here. For Citi Global Executive Preferred and Citi Global Executive Account Packages, click here
  13. This waiver does not include fees imposed by the sending bank or by any other correspondent bank, including Citibank for international transfers of funds into your account.