As a new account holder, you have access to a wealth of benefits and dedicated service focused on the needs of international clients. To make managing your finances a seamless and convenient experience, we encourage you to get acquainted with – and take advantage of – all the great tools and services available to you.

Let's get started.

Fund your account today

Using the account number on your Account Confirmation Letter, fund your account today to start taking advantage of all the services you're eligible for. You can fund your account in one of three convenient ways:

Transfer Funds
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The quickest and easiest way is to transfer funds from your account at another financial institution to your new Citi account. You'll need your full name, account number and the following information to complete your wire transfer:

If your account is domiciled in:

New York

Citibank, N.A.
New York, NY
Branch 465
ABA 021000089
Swift CITIUS33

Miami

Citibank, N.A.
Miami, FL
Branch 017
ABA 266086554
Swift CITIUS33

San Francisco

Citibank, N.A.
San Francisco, CA
Branch 886
ABA 321171184
Swift CITIUS33

If your account is at another U.S. financial institution and you'd like to use Citi Online, click here to register for online access. Once registered, go to your Accounts page and click on Add Funds. Then, choose your funding method and verify your funding account to authorize the transfer.

You can also use Citi Online to move money from another existing Citi account domiciled in the U.S. to your new account¹. To do so, navigate to Services > Banking Services > Link/Unlink Citi Accounts. Once your accounts are linked, you can initiate transfers from the Payments & Transfers menu option.
Set Up a Direct Deposit
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Deposit your payroll², government, pension or dividend check(s) electronically to fund your Citibank checking, savings or money market account.
Deposit a Check
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Deposit a check at a Citibank branch or ATM, by mail, or through the Citi Mobile^® App³.

If you choose to mail your check, please send it with a completed mail deposit slip as follows:

By Regular Mail:

Citibank
Check Ops - Bank by Mail
P.O. Box 769009
San Antonio, TX 78245

By Overnight Mail via UPS, FedEx or Other Courier Service:⁴

Citibank
Check Ops - Bank by Mail
100 Citibank Drive
San Antonio, TX 78245

Make sure:

The dollar amount is the same as the amount written in words.

The date follows the MM/DD/YY numbers–only format or the name of the month is stated in words.

You write "For Deposit Only" and your account number on the back to endorse the check (signing the back is not necessary nor recommended for security reasons).

You include a completed mail deposit slip, which was included in your welcome kit.

If you have questions on how to fund your banking account, contact your financial professional or CitiPhone^® Banking.

Manage your account on citi.com

Sign up for Citi Online here and enroll in paperless delivery so you have real–time access to your account and documents wherever you are.⁵

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Once logged in to Citi Online, you can:
- Access and monitor your account(s) 24/7 through your computer browser, mobile browser or Citi Mobile App³.
- Enroll in Paperless Delivery and receive notifications when your account statements and other important communications are available online to view, download and print.
- Move money through Citi Online wire transfers, Zelle^®⁶ or Citibank^® Global Transfers, without ever visiting a branch¹².
- Receive, view and make payments electronically to persons or companies in the U.S.
- View and print checks that have cleared and order new checks.
- Keep your account information secure with 128-bit encryption technology.
- Set up Account Alerts⁷ to stay on top of your accounts whether you're at home or away.
- Get online and mobile fraud protection, a service available at no charge to you, which helps to cover you against loss in the unlikely event there are unauthorized electronic funds transfers (EFTs) in your Citibank deposit accounts.⁸
- Update account information, such as your phone number and email address, through your Citi Online Profile.
- Chat with us about any questions or concerns you have through the chat feature.

For step–by–step instructions on how to sign up, click here.

Activate purchasing power with global reach

If you requested a Citibank^® Debit Card, activate your card using the method most convenient to you:

Online

Visit citi.com/activate and complete the information required.
Phone

Call the number on the activation sticker on your card.
In Person

Visit any ATM in the United States and enter your PIN.

Once your card is activated, you'll be able to access your money worldwide.⁹

Learn More
Your card includes chip technology to make purchases anywhere the Mastercard^® logo is displayed, as well as a contactless feature so you can tap your card and go in seconds.¹⁰ Add your card to your mobile wallets, complete cash withdrawals and other ATM transactions, and know that at any ATM displaying the Cirrus^®, Maestro^® or Mastercard logos, the foreign exchange fees are waived!^11,12

Additional information about setting up your Citibank Debit Card:
- For security reasons, we'll mail your PIN separately from your card. If you don't receive it within 2 to 3 weeks after you've received your Citibank Debit Card, please call CitiPhone Banking or visit a Citibank branch in the U.S.
- If you'd like to change your PIN, you can do so via Citi Online, at any Citibank ATM or by calling CitiPhone Banking.
- For replacement Citibank Debit Cards, go to citi.com. If your card is lost or stolen, or if you've ordered a card and haven't received it, call CitiPhone Banking immediately.
If you haven't requested a Citibank Debit Card, you can do so through CitiPhone Banking or your financial professional.

Enjoy benefits that go beyond banking to meet your financial goals

There is so much more that comes with being an account holder. Now that you're all set up, enjoy access to exclusive benefits and privileges that can help keep you informed, maintain your financial heath and grow your wealth.

Should you have any questions about products and services you may be eligible for, or are interested in opening an additional account, contact your financial professional.

Preferential pricing and access to exclusive events
- Waived service fees and higher daily limits on ATM withdrawals and certain Citibank Debit Card transactions for accounts meeting the minimum combined average monthly balance¹²
- Waived fees on most bank services, including incoming wire transfers¹³, outgoing online wire transfers, stop payment requests and overdraft protection transfers¹²
- Invitations to intellectual leadership conferences and sporting, cultural and entertainment events
Access your account in a variety of ways...and get help when you need it
- Mobile and remote banking through Citi Online, the Citi Mobile App³ and CitiPhone Banking
- Access to ATMs worldwide
- Dedicated customer service representatives available 24 hours a day, 7 days a week

Questions?

Contact your financial professional, or you can also contact us via Citi Online, by phone or by mail. Visit our Contact Us page for more detailed information.

Contact Us

For full terms and conditions and further information, please view the Client Manual - Consumer Accounts and the Marketplace Addendum for International Personal Bank U.S.:

For Citigold^® Private Client International, Citigold^® International and Citi International Personal Account Packages, click here.
For Citi Global Executive Preferred and Citi Global Executive Account Packages, click here.

Limits apply to the number of certain types of transactions. You must be registered on Citi Online to transfer online.
Through Automated Clearinghouse.
Compatible with select mobile devices. Only available for download on U.S. Apple and U.S. Google App Stores. Not all services are available through Citi Mobile^®. Deposit limits and other restrictions apply and are subject to change. For more information on deposit limits, read and review the terms and conditions for the Mobile Check Deposit Service in the App. Regular account charges apply. Citibank does not charge you a fee for using the Citi Mobile app or the Mobile Check Deposit service. However, charges from your wireless carrier may apply. Citibank is not responsible for products and services offered by other companies. The Mobile Check Deposit service is for personal checking accounts only and is subject to eligibility. Citi Mobile for banking is a service available to banking customers of Citibank, N.A. with an activated Citibank Debit Card, a compatible wireless web–enabled cell phone or other type of mobile device ("Eligible Mobile Device") and a Citi Online User ID and Password.
If the courier requires a telephone number when mailing your check deposit, you may use 1-888-248-4226.
Citi Online is available in English and Spanish only.
To send payment requests or split payment requests to a U.S. mobile phone number, the mobile phone number must be enrolled with Zelle. Zelle is available to Citi customers with an eligible consumer checking account and a valid email address and/or valid U.S. mobile number; other restrictions apply. Service is subject to terms and conditions, including transfer limits and other restrictions. Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.
Citibank does not charge you a fee for using the Citi Alerting Service. However, your wireless carrier may charge you for receiving the text messages you receive from us related to this service. Only available with U.S. domestic phones or email addresses.
For more information about online and mobile fraud protection, visit Citi's Fraud Protection page. For more information about error resolution for unauthorized electronic funds transfers in your Citibank deposit accounts, refer to the "Electronic Banking" section of the Client Manual – Consumer Accounts.
Get cash, make deposits, get information, and transfer balances between eligible linked Citibank accounts with no ATM usage fee when you use your Citibank ATM or Debit Card at ATMs in Citibank branches and Citibank-branded ATMs at other locations. Not all ATMs are owned or operated by Citibank and not all functions are available at all ATMs.
Where contactless feature for Mastercard is accepted.
MasterCard^® is a registered trademark of Mastercard International Incorporated. Maestro^® is a registered trademark of Mastercard International Incorporated and affiliates. Cirrus^® is a registered trademark of Cirrus System, LLC, formerly known as Cirrus System, Inc.
Terms, conditions and fees for accounts, products, programs, and services are subject to change. For full terms and conditions and further information, please view the Client Manual – Consumer Accounts and the Marketplace Addendum for International Personal Bank U.S.: For Citigold^® Private Client International, Citigold^® International and Citi International Personal Account Packages, click here. For Citi Global Executive Preferred and Citi Global Executive Account Packages, click here
This waiver does not include fees imposed by the sending bank or by any other correspondent bank, including Citibank for international transfers of funds into your account.

Welcome

Let's get started.

Fund your account today

Manage your account on citi.com

Once logged in to Citi Online, you can:

Activate purchasing power with global reach

Additional information about setting up your Citibank Debit Card:

Enjoy benefits that go beyond banking to meet your financial goals

Questions?

Why Citi

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