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Start Your Refinance Application

Whether you're ready to refinance, or you want to explore rates and options, we've got you covered.

About the application

The application should only take about 30 minutes. Your information and mortgage application activity are safe and secure during the entire process.

What you'll be asked

  • About the property
  • About your contact and residential information
  • About your employment status and financial situation

What you'll need

  • Employment and income details (recent pay stubs, W2 forms, etc.)
  • Asset information (checking/savings, life insurance, retirement funds, etc.)
  • If you're applying with someone else, you'll need these details from him or her as well

What to expect

  • Allow about 30 minutes total for this form
  • You can save your information and return later to complete it
  • A mortgage representative will contact you to help complete the process

Contact us

Get personalized help Find a Home Lending Officer

Give us a call TTY

Monday to Friday 8:00 AM to 10:00 PM ET Saturday 9:00 AM to 7:00 PM ET

Have questions? Request a call

Share Your Screen With A Phone Representative

During your call, you may be asked to share your screen for a faster, more efficient experience. If you agree, the phone representative you're speaking with will give you a Service Code to enter below.

If you need assistance from a Citi representative, contact us via chat or phone