To order a payoff statement and get assistance throughout the process, call 1-800-283-7918 or read on for more details about how to pay off your home loan.
Some mortgages, such as FHA loans and VA home loans, have additional requirements or instructions.
Things that may change your payoff amount can include:
Wiring your payoff funds helps you avoid overnight delivery charges and an additional day of interest charges if the funds are received before 2:00 PM ET.
When wiring funds, be sure to:
There's no additional fee for submitting payoff funds by certified check. For same-day credit, certified checks must be received by 2:00 PM ET.
During your call, you may be asked to share your screen for a faster, more efficient experience. If you agree, the phone representative you're speaking with will give you a Service Code to enter below.
If you need assistance from a Citi representative, contact us via chat or phone