Making Your Mortgage Payments

Pay off your mortgage

We'll explain the process, provide detailed instructions and help you get started when you're ready to pay off your mortgage.

Pay off mortgage

Help with mortgage payments

If you're having trouble making your mortgage payments, we'll work with you to help you understand your options and find a solution that works for you. There are a variety of programs available to help you get back on track with your payments.

Learn about support programs

Preventing foreclosure

If you've already tried mortgage assistance programs and you're still having a hard time getting back on track with your payments, here are some options to help you prevent foreclosure.

See options for avoiding foreclosure

Mortgage assistance resources

Learn about available mortgage assistance programs and how to organize your information so we can better assist you.

Get support resources for your situation

Need mortgage help?


Mon-Fri: 8:00 AM to 10:00 PM ET
Sat: 9:00 AM to 7:00 PM ET

Share Your Screen With A Phone Representative

During your call, you may be asked to share your screen for a faster, more efficient experience. If you agree, the phone representative you're speaking with will give you a Service Code to enter below.

If you need assistance from a Citi representative, contact us via chat or phone