Home Affordable Unemployment Program (UP)

If you're unemployed, The Home Affordable Unemployment Program (UP) could be an alternative to foreclosure.

The Home Affordable Unemployment Program will no longer be available with loan registrations after December 30, 2016.

How it works

UP can lower your mortgage payments for a 3-month "forbearance period" while you're looking for work. During the forbearance period, your payment is reduced so it's no more than 31% of your pre-tax monthly household income. You must make your reduced payments on time to stay in the program.

About 30 days before the end of your forbearance period, your mortgage company will send you a Home Affordable Modification Program (HAMP) application package. When you apply, you'll be evaluated for a permanent HAMP modification of your mortgage so it's more affordable for you in the long term.

Are you eligible?

You may qualify for UP if:

  • You're unemployed and eligible for unemployment benefits.
  • You haven't previously received a forbearance plan under UP or HAMP.
  • You apply for UP before you've missed 3 mortgage payments.

Next steps

Contact Citi and say you're interested in UP, a Home Affordable Unemployment Program forbearance plan.
Have the following information ready to help speed up the process:

  • Your mortgage statement and other loan information such as payments and balances of second mortgages, auto or student loans.
  • Copies of your 2 most recent pay stubs showing your year-to-date earnings.
  • Your most recent quarterly or year-to-date profit/loss statement, if you're self-employed or an independent contractor.
  • Your most recent personal checking, savings, money market, mutual funds, stock and bond statements.
  • Your most recent tax returns.

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