You could qualify for a more affordable mortgage during long-term financial hardship through the Home Affordable Modification Program (HAMP).
HAMP changes the terms of your existing loan to lower your payments to 31% of your monthly pre-tax income.
If you qualify and get approved for HAMP, you'll start a 3-month trial period for making your new, lower mortgage payments. Once you've successfully completed the trial period, your mortgage will be permanently modified.
You could qualify for HAMP if:
Contact Citi and ask about HAMP.
Have the following information ready to help speed up the process: