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Your Citi Mortgage

Managing your mortgage or home equity loan is easy with Citi and our trusted servicing partner, Cenlar FSB. If you need assistance with your account, we're here to help.

Manage your account with Cenlar FSB

Cenlar FSB is Citi's loan servicing partner. They'll help with any questions or concerns you have and can give you the most up-to-date information about your mortgage or home equity loan.

Sign on to your Cenlar FSB account

What you can do

  • Make payments
  • View current statements
  • Manage account information

Manage your account with Citi

If you access your Citi checking or savings account online, you can also manage your mortgage or home equity account with the same User ID. Whether you need to make a payment on your account or draw funds from your home equity line of credit, you can do it on

Sign on to your Citibank account

Need more help?

If you have any questions, call Cenlar FSB at ( TTY )

Private Bank Customers: ( TTY )

Monday to Friday 8:30 AM to 8:00 PM ET Saturday 9:00 AM to 5:00 PM ET

Share Your Screen With A Phone Representative

During your call, you may be asked to share your screen for a faster, more efficient experience. If you agree, the phone representative you're speaking with will give you a Service Code to enter below.

If you need assistance from a Citi representative, contact us via chat or phone