Mon-Fri: 8:30 AM to 8:00 PM ET
and Sat: 9:00 AM to 5:00 PM ET
Your Citi Mortgage
Make monthly payments, update your profile information and manage your Citi mortgage easily. No matter what kind of help you need, our customer service team is here to help.
Need to manage your account?
Cenlar FSB is Citi's loan servicing partner. Go to your Cenlar account to view current statements, make payments, set up account notifications and more.
Do you have a bank account with Citi?
If your mortgage is linked to your Citibank account, sign on to schedule payments, view statements and track activity.
Did Citi service your mortgage in the past?
You can still access your account history from Citi Mortgage. See tax statements and other information from before your loan was transferred or paid off.
Need more help?
If you have any questions, call Cenlar FSB at 1-855-839-6253
(Private Bank Customers: 1-855-839-2050)