You began earning cash rewards in the form of ThankYou^® Points on March 28, 2022. Also on that date, any cash rewards balance in your account was converted to the equivalent amount of ThankYou^® Points. You received 1 point for every cent in cash rewards. For example, if you had $100 in cash rewards, your rewards were converted to 10,000 ThankYou^® Points — redeemable for a $100 statement credit, direct deposit, or check.

Yes, however as of March 28, 2022, cash back is earned in the form of ThankYou^® Points instead of cash rewards. You can easily redeem your ThankYou^® Points for cash back as a statement credit, direct deposit, or check. Additionally, you can also access other redemption options that include gift cards at popular retailers, restaurants, department, and home stores. You can also Shop with Points at select merchants or even book travel through the ThankYou^® Travel Center. Redemption values vary depending on how you choose to redeem your ThankYou^® Points.

We've introduced changes to make the Citi Double Cash Card more convenient.

• Redeeming for cash continues to be as easy as ever, plus you can explore other redemption options. You can use your ThankYou^® Points to redeem for gift cards, travel, Shop with Points and more on thankyou.com or the Citi mobile app. Redemption values vary depending on how you choose to redeem your ThankYou^® Points.
• You get the same great redemption value for cash back when you redeem your ThankYou^® Points. For example, if you had $10.00 in cash rewards, your rewards were converted to 1,000 ThankYou^® Points on March 28, 2022, redeemable for a $10.00 statement credit, direct deposit, or check.
• There are no more $25 minimums to redeem for a statement credit or direct deposit. Additionally, your ThankYou^® Points never expire as long as your card account is open.

If you already had a ThankYou^® account associated with your Citi Double Cash Card account, that did not change during the migration. Any cash rewards balance in your account was converted to ThankYou^® Points and added to the ThankYou^® Member Account number associated with your card account

No, your card account number did not change. If you did not have a ThankYou^® Member Account associated with your Citi Double Cash Card account, you were given one at the time of migration. If you already had a ThankYou^® Member Account, that did not change during the migration.

No, on March 28, 2022, any cash rewards that you had were automatically converted to ThankYou^® Points and were combined with any existing ThankYou^® Points you had that were connected to your Double Cash account. Also, as of March 28, 2022, you now automatically earn in ThankYou^® Points.

With the Citi Double Cash card, you are eligible to transfer your ThankYou^® Points to select partner loyalty programs in which you are enrolled. Eligible partner loyalty programs are TrueBlue, Choice Privileges^®, and Wyndham Rewards^®. For more information on transferring your ThankYou^® Points, visit ThankYou.com and select Points Transfer. Redemption values vary depending on how you choose to redeem your ThankYou^® Points.

Absolutely, as long as all the Citi Accounts are owned by the same person. If they have one (or more) Citi credit cards participating in ThankYou^® Rewards, Citibank consumer checking account and other linked banking products and services, an enrolled Citi Corporate Travel & Entertainment Card, they can combine the associated ThankYou^® accounts into 1 ThankYou^® Account. Please note that if they combine their ThankYou^® Accounts, points are not separated based on which Citi Account they were earned and are displayed as a total among all Citi Accounts.