Sent On Time, Every Time.
Online bill payments are sent within 24 hours of the date you specified or on the next business day. If we don't make a payment according to your instructions, we'll resolve any late fees or finance charges that you may incur.2
No hidden charges.
That's right—Citibank's online bill payment service is free no matter how many bills you pay and regardless of whether you make one-time or recurring payments.
Report a bill payment problem online and get a fast response. Or speak directly with Customer Service 24/7.