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Citi® Identity Theft Solutions.
Expert help if you ever (hopefully never) need it.
Even the mere thought of ID theft is scary. And if you're ever a victim, you need to know where to turn for help-fast. Our dedicated team of specialists will help you re-establish your credit and reclaim your identity.
- What it Costs.
- Free
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Right for you if:
- You want to minimize damage from identity theft
- You want a team of experts on your side
- You need help to reestablish your identity
What You Get
This free service—available to all Citibank and Citi credit card customers-provides access to a team of Identity Theft Solution Specialists. If you're ever a victim of ID theft, they'll work closely with you every step of the way to help you reclaim your identity and re-establish your credit.
How It Works
Here's what a Citi® Identity Theft Solution Specialist will do for you:
- Help you contact the TransUnion credit bureau who will review your credit report and apply an extended Fraud Alert (which will be transmitted electronically to the other 2 credit reporting agencies)
- Monitor your TransUnion credit bureau report until your case is closed
- Advise you on how to complete a police report and other government forms that may be required
- Help you identify any other compromised accounts and assist you in contacting those creditors
- Keep in touch with you about the status of your case until it is closed
- Mail a packet of necessary information to assist you in resolving the theft
If you ever need to use Citi® Identity Theft Solutions, call
- 1-800-627-3999 (in NY metro area)
- 1-800-274-6660 (all other areas)