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  • Product offerings may differ among geographic locations. By selecting your state of residence, you'll be shown the specific terms and rates that will apply to your new account.

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    How to add security preferences at Citi Online

    • Change your Password — Remember to change your password every 30-60 days. See our Password Tips
    • Show/Hide Account Numbers — To make sure that your account numbers remain private, you can mask all but the last four characters of your account on Citi Online. See where to set this feature
    • Nickname Accounts — Nicknaming an account makes it easier to identify online and at ATMs—and it conceals your full account number. See where to set this feature

    Tips for safe computer use

    • Use a personal firewall — Many Internet service providers offer this feature. A personal firewall protects your home computer against unauthorized access.
    • Beware of malware infection with drive by download — Drive-by downloads may happen when visiting a malicious or vulnerable website, viewing an e-mail message or by clicking on a deceptive pop-up window. Malware is malicious software installed on your computer which has a harmful intent that can, for example, capture your login passwords and other personal data. Examples of malware include software such as spyware, adware, viruses, etc. The best way to protect yourself from malware is to exercise caution before installing programs on your computer or opening email attachments. Here are some precautions that are important to take:
      • Only install applications and software from well-known companies you trust.
      • Make sure your computer is cleansed from viruses/spyware and has up-to-date anti-virus and anti-spyware software installed
      • Keep your operating system and browser up-to-date with the latest security updates and patches.
    • Install anti-virus, anti-spyware and malware detection software — The best defense against computer attacks is preventative software. You will need to update the software regularly to guard against new risks, so download updates from your provider as soon as they're available. Or better yet, set the software to update automatically.
    • Use a pop-up blocker — Set your browser preferences to block pop–ups—aside from being annoying, these pop-ups can contain inappropriate content or have malicious intentions.

    When conducting online banking and financial transactions, make sure to use a trusted computer. In addition, here are some guidelines for banking safely away from home:

    • Only use wireless networks you trust — Networks in Internet cafés, hotels, and libraries are usually not secure and are easy to tamper with. Even if they provide you with a password, that does not guarantee a secure connection. You should avoid using any public computers for online banking.
    • Avoid using a public or shared computer for personal transactions — Anyone who uses the computer after you and visits the same websites can sign on to your accounts. After you sign off, select the option to "Remove a user", if that option is available. Also, make sure to clear the Internet history and any cookies stored.

    Did you know...

    • Go directly there — the best way to get to any site is to type its address (URL) into your browser and then bookmark it.

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    You can keep up with the latest security alerts and safety tips at The Federal Trade Commission: Visit www.ftc.gov/bcp

    Personal firewall

    A personal firewall is designed to protect only the computer on which it is installed. It protects you by controlling the traffic that comes in and goes out from your computer. It watches for attempts to access your system and blocks communications from and to sources you don't permit.

    You are viewing Rates and Terms & Conditions applicable to a state other than where you live. These Rates and Terms & Conditions may differ from those applicable to your state of residence and will not apply to new accounts you open online. When you open your new account online, Rates and Terms & Conditions will be determined by your state of residence.

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