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CitiPhone Banking®
One number, countless uses.
Your accounts are always as close as your phone with freeFootnote 1 CitiPhone Banking®. Call anytime to make transfers, pay bills, get your balances and much, much more.
What it Costs
- FreeFootnote 1
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Right for you if:
- You can't get online or to a branchFootnote 2
- You want help making transactions
- You prefer speaking with a live person
What You Get
CitiPhone Banking® lets you access the Citi® accounts linked to your Citibank® Banking Card. You can:
- Pay bills
- Make transfers between linked accounts
- Make payments between linked accounts
- Check account balances
- Review account activity—including ATM withdrawals and earned interest
- Find out which checks have been paid
- Track specific checks by number
- Reorder checkbooks
- Request a stop payment on a check
How It Works
Just call the number on the back of your Citibank® Banking Card and enter one of the following:
- Your Citibank Banking Card number
- Your Social Security Number or Individual Taxpayer ID
- Your account number
Next, enter your Telephone Access Code. If you don't have one, stay on the line and Customer Service will help you set one up.
Out of the country? Access CitiPhone Banking by calling the international toll-free number on the back of your Citibank® Banking Card.