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  • Product offerings may differ among geographic locations. By selecting your state of residence, you'll be shown the specific terms and rates that will apply to your new account.

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    Call us at 1-800-374-9700 Text Telephone (TTY) 1-800-788-0002
    Sign on and Enroll in Text Banking

    What You Get

    Citi Text Banking is a fast way to get account information on the go. Use it to check your Citibank® and your Citi® credit card accounts—just text a short command and get a reply in seconds.

    How It Works

    Sign in to enroll, then select the accounts you want to track.

    Let your fingers do the banking:

    Text this command Here's what you get
    BAL Your Citi account balances
    STMT Credit card payment details
    HIST Recent transactions
    MORE Additional transactions (up to 15)
    COM A full list of commands
    NICK Nicknames for bank and credit card accounts
    APP Download instructions for the Citi Mobile℠Service Mark apps
    HELP Support—online or by phone
    STOP Text banking suspended
    STOP ALL Text banking, alerts or both suspended

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    Works With These Products


    You are viewing Rates and Terms & Conditions applicable to a state other than where you live. These Rates and Terms & Conditions may differ from those applicable to your state of residence and will not apply to new accounts you open online. When you open your new account online, Rates and Terms & Conditions will be determined by your state of residence.

    Select Continue to proceed or choose Cancel to modify your selection.

    Share Your Screen With A Phone Representative

    During your call, you may be asked to share your screen for a faster, more efficient experience. If you agree, the phone representative you're speaking with will give you a Service Code to enter below.

    If you need assistance from a Citi representative, contact us via chat or phone