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  • Product offerings may differ among geographic locations. By selecting your state of residence, you'll be shown the specific terms and rates that will apply to your new account.

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    About Citi Identification Code Text Message

    Citi uses multiple authentication methods to help provide an extra layer of security for certain transactions. The identification code you received is one form of authentication. If you did not request the identification code, or if you have other questions, please contact Customer Service. You can obtain the Customer Service phone number by logging into the Citi website where you manage your account or by choosing the appropriate link below:


    You are viewing Rates and Terms & Conditions applicable to a state other than where you live. These Rates and Terms & Conditions may differ from those applicable to your state of residence and will not apply to new accounts you open online. When you open your new account online, Rates and Terms & Conditions will be determined by your state of residence.

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    Share Your Screen With A Phone Representative

    During your call, you may be asked to share your screen for a faster, more efficient experience. If you agree, the phone representative you're speaking with will give you a Service Code to enter below.

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