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Phone Numbers

Your AT&T Universal Card
For Questions 1-800-423-4343
General Assistance
For Technical Assistance 1-877-660-1151
For Support with a Lost/Stolen Card or Identity Theft 1-800-423-4343 TTY: 1-800-367-8997
Outside the U.S., Call Collect 904-448-8661
Servicio al cliente en español 1-800-947-9100
Internet Security Specialists 1-888-285-9696
Mailing Addresses
Send Payments to: AT&T Universal Card, PO Box 9001037 Louisville, KY  40290-1037
Overnight Delivery/Express Payments Mailing Address AT&T Universal Card, Attn: Payment Department, 6716 Grade Lane, Building 9 Suite 910, Louisville, KY 40213
General Correspondence AT&T Universal Card, P.O. Box 6500, Sioux Falls, SD 57117-6500
What is a Relationship Manager?

What is a Relationship Manager?
Your Citigold® Relationship Manager (RM) helps to simplify banking with personalized guidance, regular updates and attention to your priorities.
  • Assists with everyday banking and financial needs
  • Helps simplify your finances with access to Citi professionals
  • Connects you with the latest Citi products, services and resources
What is a Financial Advisor?

What is a Financial Advisor?
Your Citi® Personal Wealth Management Financial Advisor (FA) helps you build a plan connecting your future with your present - from retirement and education planning to daily finances.
  • Helps you identify and reach your goals
  • Helps simplify your finances through access to Citi professionals
  • Provides guidance in terms you can understand