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International Customers?

Find Citibank information for the countries we serve.

Banking & Personal Loans

Phone Numbers

  • Online Banking and Citi® Financial Tools Support

    TTY: 1-877-693-0372
  • Bank Account Information

    TTY: 1-800-945-0258
  • Bill Payments

    1-800-374-9700 (option #2)
    TTY: 1-877-693-0372
  • Citi MobileSM and Citi® Text Banking Support

    TTY: 1-877-693-0372
  • Checking, Savings and CD Application Status

    1-800-745-1534, (option 1)
    TTY: 1-800-992-9833
  • Bank en Español

    TTY: 1-800-945-0258
  • Home Equity Lines and Loans

    TTY: 1-800-945-0258
  • Citibank Retirement Planning Products (IRAs, Rollover IRAs, CESA, and Keogh)

    TTY: 1-800-788-6775
  • Citigold

    TTY: 1-800-788-6775
  • Citigold Outside the U.S., Canada, Puerto Rico

    TTY: 1-800-788-6775
  • Citi Priority

    TTY: 1-800-788-6775
  • Citi Private Bank
    Account Inquiries

    TTY: 1-800-788-6775
  • Global Executive Banking

    TTY: 1-800-788-6775

Note: TTY/TDD phone services for the hearing impaired.

Mailing Addresses

  • Write Us:

    Citibank Client Services

    Citi Inquiries: PO Box 6500, Sioux Falls, SD 57117

Click View More to see other addresses (including where to send check deposits)

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What is the National Investor Center?

Learn more about the National Investor Center
Professional investment support when you have questions or want another opinion.
What is a Relationship Manager

What is a Relationship Manager
Your Citigold® Relationship Manager (RM) helps to simplify banking with personalized guidance, regular updates and attention to your priorities.
  • Assists with everyday banking and financial needs
  • Helps simplify your finances with access to Citi professionals
  • Connects you with the latest Citi products, services and resources
What is a Financial Advisor

What is a Financial Advisor
Your Citi® Personal Wealth Management Financial Advisor (FA) helps you build a plan connecting your future with your present - from retirement and education planning to daily finances.
  • Helps you identify and reach your goals
  • Helps simplify your finances through access to Citi professionals
  • Provides guidance in terms you can understand

Share Your Screen With A Phone Representative

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If you need assistance from a Citi representative, contact us via chat or phone