We thank you for using Citibank Online.
If you need assistance or simply have questions, contact us using any of the following options:
For your credit card account: Call the Citi ThankYou Preferred Servicing Center at 1-800-THANKYOU (1-800-842-6596)(toll-free) or visit www.citicards.com
For credit card collections: Call 1-800-926-1058 or 1-877-792-8215 (toll-free)
For your personal loan account:Call Customer Service at 1-800-922-6235 (toll-free)
Monday to Friday 8:00am to 5:00pm ET
For your mortgage account: Call Customer Service at 1-800-283-7918 (toll-free)
Monday-Friday 8:00am-10:00pm ET and Saturday 8:00am-6:00pm ET
or visit www.citimortgage.com
If you need to write us, or for all other matters, our mailing address is:Citibank, N.A.P.O. Box 790036St. Louis, MO 63179-0036